Privacy Policy

Table of Contents

KNNIT Website Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.knnit.co.uk (the Site) and KNN IT LIMITED and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to KNN IT LIMITED include www.knnit.co.uk and KNN IT. By using the KNN IT website, you consent to the data practices described in this statement. For the purposes of EU data protection laws, KNN IT LIMITED is the data controller and our full contact details are contained at the bottom of this policy.

Collection of Personal Information

Personal information is any information that personally identifies an individual or from which an individual could be identified. This may include a name, address, telephone number, email address and other private personal attributes.
KNN IT collects, uses, stores and access (collectively “processes”) personal information to manage its relationship with its customers, employees, business partners and other third parties (“covered individuals”) and better serve covered individuals by personalizing their experience and interaction with KNN IT. Such processing is done in compliance with applicable laws, including appropriate notice and consent, along with required filings with data protection authorities, where required.
KNN IT may collect and process personal information through a variety of means, including, as examples, access to KNN IT sites or services, or other ordering channels, employment processes, during conversations or correspondence with KNN IT representatives, through purchase of goods or services or in the course of an application.

Use of Your Personal Information

KNN IT collects and uses your personal information to operate its website(s) and deliver the services you have requested. KNN IT may also use your personally identifiable information to inform you of other products or services available from KNN IT and its affiliates (where you give us your permission to do so).

Fulfilling your Transaction Request

If we receive any requests related to, for example, a product or service, a callback, or specific marketing materials, we will use your personal information to fulfil your request. In this context, we may share information with others, for instance, KNN IT’s business partners, involved in fulfilment. In connection with a transaction, we may also contact you as part of our customer satisfaction surveys or for market research purposes subject to applicable laws and regulations.

Personalizing your Experience on our Web Sites

We may use information we collect about you to provide you with a personalized experience on our Web sites, such as providing you with content in which you may be interested and making navigation on our sites easier.

Tracking User Behaviour

KNN IT may keep track of the websites and pages our users visit within KNN IT, in order to determine what KNN IT services are the most popular. This data is used to deliver customized content and advertising within KNN IT to customers whose behaviour indicates that they are interested in a particular subject area.
Our Site uses Google Analytics, a web analytics service provided by Google, Inc. (Google). Google Analytics uses “cookies”, which are text files placed on your computer to help analyse how you use the Site (such as time spent per page, scrolling behaviour, and mouse movement). The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the USA. Google will use this information for the purpose of evaluating your use of the Site, compiling reports on your activity for us and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this your ability to use the Website may be restricted. By using the Site, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Use of Cookies

The KNN IT website may use “cookies” to help you personalize your online experience. We may also use third party advertising companies to serve ads when you visit the Website. Those companies may use information about your visits to this and other websites in order to provide you with advertisements about other goods and services that may be of interest to you.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the KNN IT services or websites you visit.
If you would like more information about this practice, including how to prevent it, please visit www.aboutcookies.org, www.allaboutcookies.org or optout.networkadvertising.org

External Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware that, when they leave our site, they should read the privacy statements of any other site that collects personally identifiable information and consider whether to proceed.

Providing Support

We may use your personal information to support KNN IT products or services you have purchased from us, including technical support, where we may sometimes have incidental access to data that you have provided to us or data that is located on your system. This data may contain information about you, your organization’s employees, customers, partners, or suppliers (collectively “customer data”). This Privacy Statement does not apply to our access to or handling of your customer data; the conditions regarding the handling and processing of your customer data is covered by the applicable terms of use or other agreements between you and KNN IT.

Marketing

The information you provide to KNN IT, as well as the information we have lawfully collected about you indirectly, may be used by KNN IT for marketing purposes. We will offer you the opportunity to opt-in to KNN IT using your information in this way. You may at any time choose not to receive marketing materials from us by following the unsubscribe instructions included in each e-mail you may receive, by contacting KNN IT directly at gdpr@knnit.co.uk.
Some of our offerings may be co-branded, that is sponsored by both KNN IT and third parties, such as KNN IT Business Partners. If you sign up for these offerings, be aware that your information may also be collected by and shared with those third parties. We encourage you to familiarize yourself with their privacy policies to gain an understanding of the manner in which they will handle information about you. If you would like to review, rectify or request deletion of any Personal Information we have about you, you can submit a request by emailing KNN IT’s privacy office at gdpr@knnit.co.uk

Recruitment

In connection with a job application or inquiry, whether advertised on a KNN IT Web site or otherwise, you may provide us with information about yourself, such as a resume. We may use this information throughout KNN IT in order to address your inquiry or consider you for employment purposes.

Monitoring or Recording of Calls, Chats and Other Interactions

Certain online transactions may involve you calling us or us calling you. They may also involve online chats. Please be aware that it is KNN IT’s general practice to monitor and in some cases record such interactions for staff training or quality assurance purposes or to retain evidence of a particular transaction or interaction.

Protect the Rights and Property

We may also use or share your information to protect the rights or property of KNN IT, our business partners, suppliers, clients, or others when we have reasonable grounds to believe that such rights or property have been or could be affected. In addition, we reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights, or the rights of others, or to comply with a judicial proceeding, court order, law enforcement or legal process.

Sharing of Personal Data

KNN IT will not sell, rent or lease your personal information to others. Your personal data is stored on our servers, which are in the European Economic Area.
As a global organization with business processes, management structures and technical systems that cross borders, KNN IT may need to access information about you from countries around the world where we do business and in accordance with this Privacy Statement. Our Privacy Statement and our internal policies and practices are designed to provide a globally consistent level of protection for personal information all over the world. Even in countries whose laws provide for less protection for your information, KNN IT will still handle and protect your information in the manner described in this Privacy Statement.
KNN IT retains service providers, suppliers, and other business partners located in various countries to manage or support its business operations, provide professional services, deliver customer services and solutions, and otherwise process information on KNN IT’s behalf. It is KNN IT’s practice to require such service providers, suppliers and business partners to handle personal data and other confidential information in a manner consistent with KNN IT’s policies.
Please be aware that in certain circumstances, personal information may be subject to disclosure to government agencies pursuant to judicial proceeding, court order, law enforcement or legal process. We may also share your information to protect the rights or property of KNN IT, our business partners, suppliers or clients, and others when we have reasonable grounds to believe that such rights or property have been or could be affected.

International Data Access

KNN IT recognizes and respects the varying national laws and obligations and their impact on cross-border data access. When accessing personal information outside of the country of collection for the purposes identified above, KNN IT will do so in compliance with applicable law.
In the development of KNN IT’s privacy policies and standards, we respect and take into account the major privacy and data protection principles and frameworks around the world and any amendments applied thereto from time-to-time, including as examples the EU General Data Protection Regulation (GDPR) and the UK Data Protection Act.

Information Security, Accuracy and Retention

Security is a high priority for KNN IT and to protect the personal data and other confidential information and maintain its accuracy and integrity we have implemented appropriate administrative, technical and physical safeguards to prevent unauthorized access, use or disclosure. We require the same high standard of information security and information management of any third parties we share your data with.
We will retain personal information only for as long as legally required or permitted and your right to privacy and upon your request KNN IT will no longer use your personal information unless required to provide you services or as necessary to comply with KNN IT’s legal obligations, resolve complaints and disputes, and enforce our agreements.

Access to your personal information

KNN IT has management processes and policies aimed to maintain data accuracy. According to applicable laws, KNN IT provides individuals with reasonable access to personal information that they provided to KNN IT and the reasonable ability to review and correct the data or ask for anonymization, blockage, or deletion, as applicable. To protect your privacy and security when submitting an access request, we will take reasonable steps to verify your identity, such as requiring a password and user ID, passport number and/or other unique personal identifiers before granting access to your data. To submit your access request, please contact the KNN IT Data Protection Office at gdpr@knnit.co.uk

Security and Storage of your Personal Information

KNN IT secures your personal information from unauthorized access, use, or disclosure through SSL encryption protocols. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. All of our staff receives training on the protection of personal data and access to our databases is restricted to those of appropriate seniority. Only management level staff and our IT support teams have the ability to alter or export data held on our databases or systems.
Despite the above, unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
KNN IT data servers are securely hosted and managed by Bluehost, a leading specialist in operating business applications. Bluehost is ISO27001 accredited, the international standard for Information Security Management Systems (ISMS).

Dispute Resolution

KNN IT is committed to resolve any complaints you may have in relation to your privacy and KNN IT’s collection and use of your personal information. Please send any privacy related complaints or requests, including request for access to information to gdpr@knnit.co.uk.
Where applicable, individuals may also reach out their national privacy authorities and ask for their support. KNN IT is committed to coordinate and collaborate with foreign regulators, such as EU and UK privacy authorities.

Children Under Thirteen

KNN IT does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Changes to this Statement

KNN IT reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.KNN IT welcomes your questions or comments regarding this Statement of Privacy. If you believe that KNN IT has not adhered to this Statement, please contact KNN IT at:

  • KNN IT LIMITED
  • 17 Plumbers Row, Unit 4
  • London United Kingdom E1 1EQ
  • Telephone number: +44 (207) 495-1301
  • Email: gdpr@knnit.co.uk
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